If you have never imported before, this is the whole process in order. It is shorter than it looks.
Before you buy
- Work out what a competitor sells the same item for in Dar. If freight plus purchase price is close to that, the order does not work — find out now.
- Ask us for a quote on WhatsApp before you buy — we will tell you the rate for your goods.
- Ask us whether your goods are normal, electronics or special. It changes both the price and the airport.
Ordering
- Buy a sample first, always.
- Agree the total weight and carton count in writing before payment.
- Give the supplier our Guangzhou address with your name on it.
- Tell us it is coming, so we know to expect it in your name.
While it ships
- Check your tracking number the day we receive it — the photos show you what actually arrived.
- If the weight surprises you, ask immediately. It is easier to resolve while the cargo is still in China.
Collecting
- Settle the invoice before travelling to the office; cargo is released against a paid pickup note.
- Bring the tracking number.
- Count your pieces at the counter, not at home.
The single most common first-timer mistake: no name on the cartons. The second: not saying what is inside, and being billed on the general rate.
